Test Teknoloji
Solutions

Solutions · Omnichannel & WhatsApp

Your customers don't talk through one channel. Manage them from one screen.

Today's customer uses WhatsApp as much as the phone. Our omnichannel solution unifies every channel on a single screen · your agents pick up the conversation without losing its history.

All channels, one view

Phone, WhatsApp Business, web chat, email and social messages in one panel. The story stays intact even as the customer moves from channel to channel.

  • A zero-commission WhatsApp Business API model through our Hellohub partnership.
  • Automated greetings, smart routing, template messages.
  • Every conversation logged and reported in one place.

Why Test Teknoloji?

This is the concrete step from "PBX vendor" to "customer communication platform". We make your PBX infrastructure and your customer channels speak under one roof.

Let's talk omnichannel setup

Let's talk omnichannel setupGet started with WhatsApp Business