---
title: "Saphira Connect | Homegrown Platform · Test Teknoloji"
description: "Saphira Connect: a hardware-agnostic, software-based homegrown IP-PBX and call center platform. Turkish interface, local support, KVKK compliance."
url: https://test-teknoloji.netlify.app/en/solutions/saphira-connect
locale: en
---

# Saphira Connect

> Saphira Connect: a hardware-agnostic, software-based homegrown IP-PBX and call center platform. Turkish interface, local support, KVKK compliance.

## We don't just sell boxes. We build products.

Saphira Connect is the homegrown communication platform developed by Test Teknoloji: a hardware- and brand-agnostic, software-based IP-PBX and call center solution. This is what separates us from a reseller.

## Homegrown product, local control

Turkish interface, local development, local support. A flexible platform that adapts to your organization's needs, free of hardware dependency.

- Software-based architecture · hardware independence.
- Your extension in your pocket with the mobile app.
- KVKK compliance and data sovereignty built into the design.

## Modules

Saphira is not a single box but a family of modules that combine to fit your needs:

- Softphone and Webphone · from the desktop or the browser, anywhere becomes the office with a computer and a headset.
- Chat and video conferencing · instant team messaging and video calls, in the same panel.
- Conversation analysis · transcription of call recordings, speaker identification, stress and sentiment analysis, biometric verification.
- Survey module · post-call customer satisfaction measurement and reporting.
- Per-subscriber call recording and task management.
- Support for local operating systems including Pardus · deployable on cloud or physical servers.

## Integrations

We make Saphira talk to your existing software and PBX infrastructure without replacing it:

- CRM and enterprise software · Salesforce, Microsoft Dynamics, Nebim, Zoho, Sestek, Kamu SM, WhatsApp and more.
- PBX platforms · Yeastar, Alcatel-Lucent, Cisco, Karel, LG Ipecs, Unify.
- Endpoints · brand-agnostic phone and headset compatibility, including Yealink, Gigaset, Fanvil, Jabra and Poly.

## Why does it matter?

Building a homegrown product turns a company from supplier into technology maker. Saphira is the proof of Test Teknoloji's engineering depth and independence. Today it runs in the field at organizations such as Adecco, Happy Center (190+ stores), Mudo Concept, Can Holding and Türk Ekspres.